Contact Us
Official Support & Enquiries
Phone Support
Call us directly for immediate assistance with your queries.
+91 98765 43210
Mon-Sat: 9:00 AM - 6:00 PM
Email Support
Send us an email and we'll get back to you within 24 hours.
help@keralalottery.gov
24/7 Email Support
Office Location
Visit our office for in-person assistance and official inquiries.
Thiruvananthapuram, Kerala
Mon-Fri: 10:00 AM - 5:00 PM
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Our Location
Headquarters
3rd Floor KSRTC Building, Directorate of State Lotteries Vikas Bhavan P.O., Thampanoor, Thiruvananthapuram, Kerala
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Quick Answers
What are your customer support hours?
Our phone support is available Monday to Saturday from 9:00 AM to 6:00 PM. Email support is available 24/7.
How can I claim my lottery prize?
For prizes up to ₹25 Cr, the amount is often credited directly. For larger prizes, visit our office with original ID and ticket.